Renewal Instructions

Chiropractors must complete their CCOA renewal application as part of their professional duty. Do not assign it to anyone else, such as office staff. Personal declarations are a required part of renewal and it is required that information reported is true and accurate, as reported by the regulated chiropractor. Inaccurate reporting can have serious consequences, including discipline.

TIP: CCOA does not recommend using a tablet or smartphone to renew. Begin renewal early to ensure your technology works smoothly. To complete renewal, sign into Members login, click on Members’ Centre to view your profile and select the Renew your Registration button in the left hand column.

Note: Renewal obligations are required prior to completing the renewal application process. If you miss any deadlines associated with renewal, late fees will be applied to your profile. You may also be suspended from practice beginning July 1.

Step-by-step instructions for renewal

Step one: Visit www.theccoa.ca.

Sign into Members login, then click on Members’ Centre to view your profile.

Step two: Update your contact information.

Ensure your contact and clinic information is up to date. All clinics you practice at must be listed in your profile. If the clinic has moved and an address update is required, email office@theccoa.ca with the clinic name and new address.

Step three: Confirm completion of your requirements.

In the “Competence” tab in your Members’ Centre, please confirm your CC requirements have been met. If you have not completed your requirements, please visit the About CC Credits page for information. You must complete your continuing competence requirements to renew your practice permit.

Step four: Complete your renewal application forms.

Click the Renew Your Registration button located on the left-hand side of your Members’ Centre. To complete your renewal application, you must first fill out your forms and then submit payment for your annual dues.

Do not click the Proceed to Pay button located under My Current Charges. This button will allow you to pay your fees but does complete your renewal forms, so your application will still be incomplete.

Step five: Acknowledge conditional requirements.

If you have conditional requirements, acknowledge that you have submitted your conditional requirements.

Step six: Upload proof of professional liability protection.

If you hold Professional Liability Protection (PLP) with a provider other than the CCPA, you will be required to provide proof of your current PLI/PLP policy. Only PDFs will be accepted.

Note: If you are unable to meet any of the requirements in the Steps one to six, your renewal will be marked incomplete.

Step seven: Pay dues and fees.

If you miss any of the deadlines associated with renewal late fees will be applied to your profile.

How to pay

• After completing all the steps on the renewal application, click the Proceed to Pay button located under My Current Charges.
• Pay by Visa or Mastercard.
  • Payment must be completed in one transaction in one transaction using one credit card.
  • Payment cannot be split between two credit cards.

If payment is not completed by June 17, you will be assessed a late fee, as per the Fee Schedule.

Note: CCOA does not provide prepayment options for fees.

Step Eight: Your renewal application is now complete. Print or save your documents.

After you have completed your renewal application, find your practice permit and receipts under Receipts and Permits on your Members’ Centre and print or save them for your records.